Payment Policy

At Urban Style, we strive to provide a secure, transparent, and convenient payment experience for all customers. This Payment Policy explains the payment methods we accept, how transactions are processed, and what you can expect when making a purchase through our website.

1. Accepted Payment Methods

Urban Style accepts secure online payments through trusted payment providers, including:

  • PayPal
  • Visa
  • Mastercard
  • Apple Pay (where available)
  • Google Pay (where available)
  • Shop Pay (where available)

All payments must be completed at the time of checkout. We do not accept cash, checks, money orders, or Cash on Delivery (COD).

2. Pricing and Currency

All prices displayed on our website are listed in U.S. Dollars (USD).

Your final order total will be displayed during checkout and may include:

  • Product price
  • Applicable sales tax (where required)
  • Shipping charges (if applicable)

Urban Style does not charge hidden fees. The total amount due will always be presented before payment is completed.

3. Payment Authorization

When you place an order, your selected payment method is authorized immediately.

Orders are processed only after payment has been successfully verified. If payment authorization fails, your order will not be processed or shipped.

4. Secure Payment Processing

Urban Style uses industry-standard encryption and trusted third-party payment gateways to process all transactions securely.

We do not store your complete credit card or payment information on our servers. All payment details are securely processed by our payment providers in accordance with PCI DSS (Payment Card Industry Data Security Standard) requirements.

Customers should always verify they are using a secure connection by checking for https:// and the padlock icon in their web browser.

5. Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email containing:

  • Order number
  • Purchased product(s)
  • Billing and shipping information
  • Payment summary
  • Estimated processing and delivery timeframe

If you do not receive an order confirmation within a reasonable time, please contact our support team.

6. Failed or Declined Payments

If your payment is declined or cannot be processed:

  • Your order will not be confirmed.
  • No payment will be collected.
  • Inventory is not reserved for unsuccessful transactions.

Please verify your payment details or contact your financial institution before placing a new order.

7. Billing Information

Customers are responsible for providing accurate and complete billing information during checkout.

Incorrect billing details may result in payment delays, declined transactions, or order cancellation.

8. Payment Verification

To protect our customers and prevent unauthorized transactions, Urban Style may perform additional payment verification for certain orders.

If verification is required, our customer support team may contact you before processing your order.

9. Cancellations and Refunds

Orders may only be canceled before they have entered the shipping process.

If a cancellation is approved, refunds will be issued to the original payment method used during purchase.

Approved refunds are typically processed within 5–10 business days, although the exact timeframe depends on your bank or payment provider.

For additional information, please review our Return & Refund Policy.

10. Taxes

Applicable sales taxes are calculated automatically during checkout based on your shipping destination and applicable U.S. tax laws.

The total amount, including any taxes, will be displayed before payment is submitted.

11. Chargebacks and Payment Disputes

If you experience an issue with your order or payment, we encourage you to contact us before initiating a payment dispute or chargeback.

Our customer support team will work with you to resolve the matter as quickly as possible.

12. Fraud Prevention

Urban Style actively monitors transactions to protect customers and prevent fraudulent activity.

Orders suspected of fraud, unauthorized use, or suspicious activity may be delayed, canceled, or refunded at our sole discretion.

13. Policy Updates

Urban Style reserves the right to update this Payment Policy at any time to reflect changes in payment providers, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions regarding payments, billing, refunds, or any payment-related concerns, please contact our customer support team:

Urban Style

Email: support@urbanstyle.shop

Our team will be happy to assist you and respond to your inquiry as promptly as possible during our regular business hours.

Business Information

Working Hours: 09:00 AM - 05:00 PM,  Monday to Friday (GMT-05:00)

Contact Email: support@hoodnest.store

Address: 9 Transvaal Terrace, Batley, WF17 0AA

About Us

Urban Style is an online fashion retailer dedicated to offering stylish handbags and luxury-inspired fragrances that combine timeless design, quality craftsmanship, and everyday elegance. Our goal is to provide customers across the United States with a seamless online shopping experience built on trust, transparency, and exceptional customer service. Every product in our collection is carefully selected to reflect modern fashion trends while maintaining the quality and sophistication our customers expect.

We believe shopping for fashion accessories should be simple, secure, and enjoyable. That's why every product on our website includes detailed descriptions, high-quality images, and accurate information to help customers make informed purchasing decisions. Rather than relying on exaggerated claims, Urban Style focuses on presenting clear and reliable product details so customers know exactly what to expect.

Our Mission

Urban Style was founded with a simple mission: to make stylish fashion accessories more accessible through a convenient and dependable online shopping experience. We strive to offer products that allow our customers to express their personal style with confidence, whether they're searching for a signature fragrance or a handbag for everyday use or special occasions.

Our commitment extends beyond offering beautiful products—we aim to provide a shopping experience that is transparent, secure, and customer-focused from the moment an order is placed until it arrives at your door.

Our Commitment to Quality

Quality is at the heart of everything we do. Every handbag and fragrance featured in our store is selected with attention to craftsmanship, design, durability, and style.

Our handbags are chosen for their elegant appearance, functional design, and everyday practicality, while our fragrances are selected to deliver long-lasting scents suited to a variety of preferences and occasions.

We continually review our product collection to ensure it meets the standards our customers expect.

Customer Experience

At Urban Style, customer satisfaction is one of our highest priorities. We are committed to providing responsive support, secure shopping, and a straightforward purchasing process.

Our customer support team is available to assist with:

  • Product inquiries
  • Order status updates
  • Shipping questions
  • Returns and exchanges
  • Payment assistance
  • General customer support

We believe that clear communication and reliable service help build lasting relationships with our customers.

Our Products

Urban Style offers a curated collection of fashion accessories designed to complement every lifestyle.

Our product categories include:

  • Luxury-inspired fragrances
  • Women's handbags
  • Tote bags
  • Shoulder bags
  • Crossbody bags
  • Top-handle handbags
  • Fashion accessories

Each product listing includes detailed descriptions, specifications, and multiple product images to help customers shop with confidence.

Our Values

Urban Style is built on values that guide every aspect of our business:

  • Customer satisfaction
  • Quality products
  • Honest pricing
  • Secure online shopping
  • Transparent business practices
  • Reliable customer support
  • Continuous improvement

We are committed to maintaining a shopping experience that is both enjoyable and trustworthy.

How We Operate

To ensure a smooth shopping experience, Urban Style follows a structured order fulfillment process:

  • Order Processing: Orders are typically processed within 1–3 business days after payment confirmation.
  • Shipping: Orders are shipped within the United States using trusted shipping partners, and tracking information is provided once the order has been dispatched.
  • Delivery: Most orders arrive within 4–10 business days, depending on the destination and shipping carrier.
  • Returns: Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
  • Refunds: Approved refunds are generally processed within 5–10 business days after the returned item has been received and inspected.

Why Choose Urban Style?

Customers choose Urban Style because we focus on delivering more than just products—we provide a dependable shopping experience. From carefully selected handbags and distinctive fragrances to secure checkout, transparent policies, and responsive customer support, every aspect of our business is designed with our customers in mind.

Whether you're looking for an elegant everyday handbag or a fragrance that leaves a lasting impression, Urban Style is committed to helping you find products that combine style, quality, and value.

Contact Us

If you have any questions about our products, your order, or our store, we're here to help.

Urban Style
Email: support@urbanstyle.shop

Our customer support team is committed to providing prompt, friendly, and professional assistance to ensure you have the best possible shopping experience.