Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Urban Style collects information necessary to provide products and services, process orders, and improve your shopping experience. The information we collect may include:

  • Personal information such as your name, email address, phone number, billing address, and shipping address.
  • Order information including purchased products, order history, transaction dates, and payment confirmation.
  • Technical information such as IP address, browser type, operating system, device information, and website usage data.
  • Communications between you and Urban Style, including emails and customer support inquiries.

We do not knowingly collect personal information from children under the age of 13.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Verify payments and prevent fraudulent transactions.
  • Send order confirmations, shipping updates, and customer service communications.
  • Respond to inquiries and provide customer support.
  • Improve our website, products, and customer experience.
  • Maintain business records and comply with applicable laws and regulations.
  • Detect and prevent unauthorized or fraudulent activity.

We only use your information for legitimate business purposes.

3. Sharing Your Information

Urban Style does not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers that assist us with:

  • Payment processing
  • Shipping and delivery services
  • Website hosting and security
  • Customer support services
  • Analytics and website performance

These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.

4. Payment Security

Payments are processed through secure third-party payment providers such as PayPal, Stripe, Shopify Payments, or other trusted payment gateways.

Urban Style does not store or have access to your complete credit or debit card information. Payment information is encrypted and processed securely by the payment provider.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember shopping cart contents
  • Save customer preferences
  • Improve website performance
  • Analyze website traffic
  • Enhance your browsing experience

You can disable cookies through your browser settings; however, certain website features may not function properly.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information.
  • Request corrections to inaccurate information.
  • Request deletion of your personal information where permitted by law.
  • Opt out of promotional communications.

To exercise these rights, please contact us at: support@urbanstyle.shop

We may request identity verification before processing privacy-related requests.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions.
  • Provide customer support.
  • Maintain financial and business records.
  • Comply with applicable legal obligations.

When information is no longer required, it is securely deleted or anonymized.

8. Data Security

Urban Style implements reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure.

9. Email Communications

Urban Style may send transactional emails related to:

  • Order confirmations
  • Shipping notifications
  • Account verification
  • Customer support responses

If you choose to subscribe to promotional emails, you may unsubscribe at any time using the unsubscribe link or by contacting us directly.

10. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment providers and shipping companies.

These third parties operate under their own privacy policies, and Urban Style is not responsible for their privacy practices or content.

11. Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request information about the personal information we collect, request deletion of certain personal information, and exercise other applicable privacy rights as provided by law.

12. Changes to This Privacy Policy

Urban Style may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Urban Style

Email: support@urbanstyle.shop

We will respond to privacy-related inquiries as promptly as reasonably possible.

Business Information

Working Hours: 09:00 AM - 05:00 PM,  Monday to Friday (GMT-05:00)

Contact Email: support@hoodnest.store

Address: 9 Transvaal Terrace, Batley, WF17 0AA

About Us

Urban Style is an online fashion retailer dedicated to offering stylish handbags and luxury-inspired fragrances that combine timeless design, quality craftsmanship, and everyday elegance. Our goal is to provide customers across the United States with a seamless online shopping experience built on trust, transparency, and exceptional customer service. Every product in our collection is carefully selected to reflect modern fashion trends while maintaining the quality and sophistication our customers expect.

We believe shopping for fashion accessories should be simple, secure, and enjoyable. That's why every product on our website includes detailed descriptions, high-quality images, and accurate information to help customers make informed purchasing decisions. Rather than relying on exaggerated claims, Urban Style focuses on presenting clear and reliable product details so customers know exactly what to expect.

Our Mission

Urban Style was founded with a simple mission: to make stylish fashion accessories more accessible through a convenient and dependable online shopping experience. We strive to offer products that allow our customers to express their personal style with confidence, whether they're searching for a signature fragrance or a handbag for everyday use or special occasions.

Our commitment extends beyond offering beautiful products—we aim to provide a shopping experience that is transparent, secure, and customer-focused from the moment an order is placed until it arrives at your door.

Our Commitment to Quality

Quality is at the heart of everything we do. Every handbag and fragrance featured in our store is selected with attention to craftsmanship, design, durability, and style.

Our handbags are chosen for their elegant appearance, functional design, and everyday practicality, while our fragrances are selected to deliver long-lasting scents suited to a variety of preferences and occasions.

We continually review our product collection to ensure it meets the standards our customers expect.

Customer Experience

At Urban Style, customer satisfaction is one of our highest priorities. We are committed to providing responsive support, secure shopping, and a straightforward purchasing process.

Our customer support team is available to assist with:

  • Product inquiries
  • Order status updates
  • Shipping questions
  • Returns and exchanges
  • Payment assistance
  • General customer support

We believe that clear communication and reliable service help build lasting relationships with our customers.

Our Products

Urban Style offers a curated collection of fashion accessories designed to complement every lifestyle.

Our product categories include:

  • Luxury-inspired fragrances
  • Women's handbags
  • Tote bags
  • Shoulder bags
  • Crossbody bags
  • Top-handle handbags
  • Fashion accessories

Each product listing includes detailed descriptions, specifications, and multiple product images to help customers shop with confidence.

Our Values

Urban Style is built on values that guide every aspect of our business:

  • Customer satisfaction
  • Quality products
  • Honest pricing
  • Secure online shopping
  • Transparent business practices
  • Reliable customer support
  • Continuous improvement

We are committed to maintaining a shopping experience that is both enjoyable and trustworthy.

How We Operate

To ensure a smooth shopping experience, Urban Style follows a structured order fulfillment process:

  • Order Processing: Orders are typically processed within 1–3 business days after payment confirmation.
  • Shipping: Orders are shipped within the United States using trusted shipping partners, and tracking information is provided once the order has been dispatched.
  • Delivery: Most orders arrive within 4–10 business days, depending on the destination and shipping carrier.
  • Returns: Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
  • Refunds: Approved refunds are generally processed within 5–10 business days after the returned item has been received and inspected.

Why Choose Urban Style?

Customers choose Urban Style because we focus on delivering more than just products—we provide a dependable shopping experience. From carefully selected handbags and distinctive fragrances to secure checkout, transparent policies, and responsive customer support, every aspect of our business is designed with our customers in mind.

Whether you're looking for an elegant everyday handbag or a fragrance that leaves a lasting impression, Urban Style is committed to helping you find products that combine style, quality, and value.

Contact Us

If you have any questions about our products, your order, or our store, we're here to help.

Urban Style
Email: support@urbanstyle.shop

Our customer support team is committed to providing prompt, friendly, and professional assistance to ensure you have the best possible shopping experience.