Terms of Service

Welcome to Urban Style. These Terms of Service ("Terms") govern your access to and use of the Urban Style website, including all purchases, products, services, and content made available through our online store. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, you should discontinue using our website.

Urban Style reserves the right to revise these Terms at any time. Any changes become effective immediately upon publication on this page. We encourage customers to review these Terms periodically to stay informed of any updates.

Website Use

Urban Style provides an online platform where customers can browse and purchase fashion accessories, including handbags, fragrances, and related products. Our website is intended solely for lawful personal use.

By using this website, you agree that you will not:

  • Use the website for any unlawful or fraudulent purpose.
  • Copy, reproduce, distribute, or commercially exploit any content without written permission.
  • Attempt to interfere with the operation, security, or functionality of the website.
  • Upload malicious software, viruses, or harmful code.

We reserve the right to suspend or terminate access to users who violate these Terms.

Product Information

Urban Style strives to ensure that all product descriptions, images, specifications, and pricing are accurate and up to date. However, slight variations may occur due to photography, lighting, monitor settings, or manufacturing updates.

We reserve the right to:

  • Correct pricing or typographical errors.
  • Modify product descriptions and specifications.
  • Update pricing without prior notice.
  • Discontinue products at any time.

Such changes will not affect orders that have already been confirmed.

Customer Accounts

Customers may create an account to simplify future purchases and track orders.

You are responsible for:

  • Providing accurate and current information.
  • Keeping your login credentials confidential.
  • Maintaining the security of your account.
  • Notifying us immediately of any unauthorized account activity.

Urban Style is not responsible for losses resulting from unauthorized access caused by failure to protect your account credentials.

Orders and Acceptance

Submitting an order does not automatically constitute acceptance.

Every order is subject to:

  • Payment authorization
  • Product availability
  • Fraud prevention screening
  • Shipping address verification

Urban Style reserves the right to refuse, cancel, or limit any order at its discretion, including orders suspected of fraudulent activity or pricing errors.

If an order cannot be fulfilled, customers will be notified promptly and any authorized payment will be refunded.

Pricing and Payment

All prices displayed on our website are listed in U.S. Dollars (USD).

Accepted payment methods may include:

  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Shop Pay

Payments are processed securely through trusted third-party payment providers. Urban Style does not store complete payment card information.

Shipping and Delivery

Urban Style currently ships orders within the United States.

Typical order timelines are:

  • Processing Time: 1–3 business days
  • Estimated Shipping Time: 3–7 business days
  • Estimated Total Delivery: 4–10 business days

Shipping costs are calculated during checkout unless a free shipping promotion applies.

Delivery estimates are provided as guidelines and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Returns, Refunds, and Exchanges

Urban Style offers a straightforward return process to help ensure customer satisfaction.

Our policy includes:

  • Returns accepted within 30 days of delivery.
  • Returns for both defective and eligible non-defective products.
  • Exchanges available for qualifying items, subject to inventory availability.
  • Refunds issued to the original payment method after the returned item has been inspected and approved.
  • Customers are generally responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

Please review our separate Return & Refund Policy for complete details.

Intellectual Property

All content available on the Urban Style website, including but not limited to text, logos, graphics, photographs, product images, icons, website design, and branding, is the property of Urban Style or its content licensors.

No content may be copied, reproduced, distributed, published, or used for commercial purposes without prior written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Urban Style shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website.
  • Inability to access the website.
  • Delayed or failed deliveries.
  • Product misuse.
  • Technical interruptions.
  • Third-party services.

Our maximum liability shall not exceed the amount paid by the customer for the applicable order.

Disclaimer

Urban Style provides this website and its content on an "as is" and "as available" basis.

While we make every effort to maintain accurate information and uninterrupted service, we do not guarantee:

  • Continuous website availability.
  • Error-free content.
  • Complete accuracy of all product information.
  • Compatibility with every device or browser.

Customers use the website at their own discretion and risk.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and, where applicable, the laws of the state in which legal proceedings are properly brought.

Any disputes relating to these Terms or purchases made through Urban Style should first be addressed through good-faith communication with our customer support team. If a resolution cannot be reached, disputes shall be handled in a court of competent jurisdiction as permitted by applicable law.

Changes to These Terms

Urban Style reserves the right to modify these Terms of Service at any time to reflect changes in business operations, legal requirements, or website functionality.

Updated versions will be published on this page with a revised effective date.

Contact Us

If you have any questions regarding these Terms of Service or require assistance with your order, please contact us:

Email: support@urbanstyle.shop

Our customer support team is available to assist you with questions regarding orders, policies, and the use of our website.

Business Information

Working Hours: 09:00 AM - 05:00 PM,  Monday to Friday (GMT-05:00)

Contact Email: support@hoodnest.store

Address: 9 Transvaal Terrace, Batley, WF17 0AA

About Us

Urban Style is an online fashion retailer dedicated to offering stylish handbags and luxury-inspired fragrances that combine timeless design, quality craftsmanship, and everyday elegance. Our goal is to provide customers across the United States with a seamless online shopping experience built on trust, transparency, and exceptional customer service. Every product in our collection is carefully selected to reflect modern fashion trends while maintaining the quality and sophistication our customers expect.

We believe shopping for fashion accessories should be simple, secure, and enjoyable. That's why every product on our website includes detailed descriptions, high-quality images, and accurate information to help customers make informed purchasing decisions. Rather than relying on exaggerated claims, Urban Style focuses on presenting clear and reliable product details so customers know exactly what to expect.

Our Mission

Urban Style was founded with a simple mission: to make stylish fashion accessories more accessible through a convenient and dependable online shopping experience. We strive to offer products that allow our customers to express their personal style with confidence, whether they're searching for a signature fragrance or a handbag for everyday use or special occasions.

Our commitment extends beyond offering beautiful products—we aim to provide a shopping experience that is transparent, secure, and customer-focused from the moment an order is placed until it arrives at your door.

Our Commitment to Quality

Quality is at the heart of everything we do. Every handbag and fragrance featured in our store is selected with attention to craftsmanship, design, durability, and style.

Our handbags are chosen for their elegant appearance, functional design, and everyday practicality, while our fragrances are selected to deliver long-lasting scents suited to a variety of preferences and occasions.

We continually review our product collection to ensure it meets the standards our customers expect.

Customer Experience

At Urban Style, customer satisfaction is one of our highest priorities. We are committed to providing responsive support, secure shopping, and a straightforward purchasing process.

Our customer support team is available to assist with:

  • Product inquiries
  • Order status updates
  • Shipping questions
  • Returns and exchanges
  • Payment assistance
  • General customer support

We believe that clear communication and reliable service help build lasting relationships with our customers.

Our Products

Urban Style offers a curated collection of fashion accessories designed to complement every lifestyle.

Our product categories include:

  • Luxury-inspired fragrances
  • Women's handbags
  • Tote bags
  • Shoulder bags
  • Crossbody bags
  • Top-handle handbags
  • Fashion accessories

Each product listing includes detailed descriptions, specifications, and multiple product images to help customers shop with confidence.

Our Values

Urban Style is built on values that guide every aspect of our business:

  • Customer satisfaction
  • Quality products
  • Honest pricing
  • Secure online shopping
  • Transparent business practices
  • Reliable customer support
  • Continuous improvement

We are committed to maintaining a shopping experience that is both enjoyable and trustworthy.

How We Operate

To ensure a smooth shopping experience, Urban Style follows a structured order fulfillment process:

  • Order Processing: Orders are typically processed within 1–3 business days after payment confirmation.
  • Shipping: Orders are shipped within the United States using trusted shipping partners, and tracking information is provided once the order has been dispatched.
  • Delivery: Most orders arrive within 4–10 business days, depending on the destination and shipping carrier.
  • Returns: Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
  • Refunds: Approved refunds are generally processed within 5–10 business days after the returned item has been received and inspected.

Why Choose Urban Style?

Customers choose Urban Style because we focus on delivering more than just products—we provide a dependable shopping experience. From carefully selected handbags and distinctive fragrances to secure checkout, transparent policies, and responsive customer support, every aspect of our business is designed with our customers in mind.

Whether you're looking for an elegant everyday handbag or a fragrance that leaves a lasting impression, Urban Style is committed to helping you find products that combine style, quality, and value.

Contact Us

If you have any questions about our products, your order, or our store, we're here to help.

Urban Style
Email: support@urbanstyle.shop

Our customer support team is committed to providing prompt, friendly, and professional assistance to ensure you have the best possible shopping experience.