Terms of Service
Welcome to Urban Style. These Terms of Service govern your use of our website, urbanstyle.shop, and the purchase of products through our online store.
By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
These terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that may apply to you.
Important Information
The information provided on our website is intended to help customers understand our products, including Divan Beds, Divan Ottoman Beds, storage options, sizes, fabrics, and other product specifications.
We make reasonable efforts to ensure that product descriptions, photographs, measurements, prices, and other information are accurate. However, colours and appearance may vary depending on your device or screen settings, and minor differences may occur between product images and the finished product.
Where products are made to order or customised, the specifications selected at the time of purchase will apply.
Product Availability and Pricing
All products are subject to availability. We reserve the right to correct pricing, product information, availability, or other errors on our website.
Prices displayed on the website are the prices applicable at the time of purchase unless otherwise stated.
If an obvious pricing or product error occurs, we may contact you before processing your order and provide you with the option to proceed at the correct price or cancel the order.
Orders
When you place an order through our website, you are making a request to purchase the selected product.
An order confirmation email does not necessarily mean that your order has been fully accepted or that production has started. We reserve the right to contact you if there is an issue with your order, including product availability, pricing, payment, or delivery information.
Because many of our beds are made to order, please carefully check your selected size, fabric, colour, headboard, storage option, and other specifications before completing your purchase.
Made-to-Order Products
Some Urban Style products are made specifically according to the options selected by the customer.
Once production has started, changes or cancellations may not be possible. Bespoke-size and customised products may also be subject to specific return restrictions.
Please review our Refund & Returns Policy before placing an order.
Website Use
You agree to use our website only for lawful purposes and in a way that does not damage, disable, overburden, or interfere with the website or its operation.
You must not attempt to:
- Gain unauthorised access to our website or systems.
- Introduce viruses, malware, or other harmful material.
- Interfere with the security or functionality of the website.
- Use automated systems to collect website content without permission.
- Use our website for fraudulent or unlawful purposes.
- Copy or reproduce website content for commercial use without our written permission.
Any attempt to compromise the security or operation of our website may result in access being restricted and may be reported to the appropriate authorities where required.
Website Content and Accuracy
We aim to keep our website information accurate and up to date. However, we do not guarantee that all content will always be complete, error-free, or continuously available.
We may update, change, suspend, or remove website content, products, features, or services at any time without prior notice.
This does not affect your statutory rights as a consumer.
Website Availability
We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted access.
The website may occasionally be unavailable due to maintenance, technical issues, updates, security matters, or circumstances outside our reasonable control.
We are not responsible for losses resulting solely from temporary website unavailability, except where liability cannot legally be excluded.
Third-Party Websites
Our website may contain links to third-party websites or services.
These links are provided for convenience, and Urban Style does not control or accept responsibility for the content, availability, privacy practices, or security of third-party websites.
You should review the terms and privacy policies of any third-party website you visit.
Intellectual Property
Unless otherwise stated, the content available on the Urban Style website, including text, photographs, product images, graphics, logos, designs, page layouts, and website code, belongs to Urban Style or is used with appropriate permission.
You may view the website and print or save reasonable copies of content for your own personal, non-commercial use.
You must not, without our prior written permission:
- Copy or reproduce our website content for commercial purposes.
- Republish or redistribute our content.
- Modify or create derivative versions of our content.
- Use our images, text, logos, or designs on another website or business.
- Reproduce or commercially exploit our website code, HTML, CSS, or other protected material.
All rights are reserved.
Personal Information
Your use of our website may involve the collection and processing of personal information.
Our Privacy Policy explains what information we collect, how we use it, how it may be shared, and the rights you may have regarding your personal information.
Limitation of Liability
To the fullest extent permitted by law, Urban Style will not be responsible for losses arising from your use of, or inability to use, our website where such liability can legally be excluded.
Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful, including your statutory consumer rights or liability that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, products, business practices, or legal requirements.
Any updated terms will be published on this page. Your continued use of the website after changes are published means that the updated terms will apply to your future use of the website.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Urban Style
Email: support@urbanstyle.shop
We recommend that you also review our Privacy Policy and Refund & Returns Policy before placing an order.