Shipping Policy

At Urban Style, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States. Please read this policy carefully before placing your order.

1. Shipping Locations

Urban Style currently ships exclusively within the United States. At this time, we do not offer international shipping. Orders placed with shipping addresses outside the United States will be canceled, and any payment received will be refunded to the original payment method.

2. Shipping Charges

Shipping costs are calculated during checkout based on your delivery location, selected shipping method, and the items in your order. Any applicable shipping charges will be clearly displayed before you complete your purchase.

From time to time, Urban Style may offer free shipping promotions on qualifying orders.

3. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

  • Orders placed on weekends or public holidays will begin processing on the next business day.
  • Processing times may be extended during peak shopping seasons, promotional events, or holidays.

Once your order has been processed, it will be prepared for shipment.

4. Shipping Time

After processing, most orders are delivered within 3–7 business days, depending on the shipping destination and carrier service.

Delivery estimates are provided for reference only and are not guaranteed, as shipping carriers may occasionally experience delays beyond our control.

5. Estimated Delivery Time

The average total delivery time is approximately 4–10 business days, including both order processing and shipping.

Customers will receive shipping confirmation and tracking information once the order has been dispatched.

6. Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number and carrier information.

If you have not received tracking details within three business days after placing your order, please contact our support team at:

support@urbanstyle.shop

7. Shipping Carriers

Urban Style partners with trusted national shipping carriers to ensure secure and timely delivery of your purchases.

The carrier used for your order may vary depending on your shipping location and package size.

8. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Urban Style cannot guarantee address changes once an order has entered processing or has been shipped. If an incorrect address results in a returned package, additional shipping charges may apply for reshipment.

9. Multiple Shipments

Orders containing multiple products may arrive in separate packages depending on inventory availability or warehouse locations.

If your order is shipped separately, you will receive individual tracking updates for each shipment.

10. Damaged Shipments

If your package arrives damaged, please inspect it immediately and contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • Clear photographs of the damaged packaging
  • Photos of the damaged item(s)

Our support team will review your claim and provide an appropriate resolution.

11. Lost or Delayed Packages

If your package appears delayed or is marked as delivered but cannot be located, please contact us as soon as possible.

Urban Style will work directly with the shipping carrier to investigate the issue and assist in reaching a resolution.

12. Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to Urban Style.

Customers may be responsible for any additional shipping costs required to resend the order.

13. Order Changes and Cancellations

If you need to modify or cancel your order, please contact us immediately after placing it.

While we will do our best to accommodate your request, we cannot guarantee changes once an order has entered processing or has been shipped.

14. Delivery Responsibility

Ownership of the purchased products transfers to the customer once the carrier marks the package as delivered.

Urban Style is not responsible for packages lost, stolen, or misplaced after successful delivery confirmation.

15. Business Days

Urban Style processes and ships orders Monday through Friday, excluding federal holidays observed in the United States.

Orders placed during weekends or holidays will be processed on the next available business day.

16. Contact Us

If you have any questions regarding shipping, tracking, delivery status, or order processing, please contact our customer support team:

Urban Style

Email: support@urbanstyle.shop

We are happy to assist you with any shipping-related inquiries and will respond as quickly as possible during our regular business hours.

Business Information

Working Hours: 09:00 AM - 05:00 PM,  Monday to Friday (GMT-05:00)

Contact Email: support@hoodnest.store

Address: 9 Transvaal Terrace, Batley, WF17 0AA

About Us

Urban Style is an online fashion retailer dedicated to offering stylish handbags and luxury-inspired fragrances that combine timeless design, quality craftsmanship, and everyday elegance. Our goal is to provide customers across the United States with a seamless online shopping experience built on trust, transparency, and exceptional customer service. Every product in our collection is carefully selected to reflect modern fashion trends while maintaining the quality and sophistication our customers expect.

We believe shopping for fashion accessories should be simple, secure, and enjoyable. That's why every product on our website includes detailed descriptions, high-quality images, and accurate information to help customers make informed purchasing decisions. Rather than relying on exaggerated claims, Urban Style focuses on presenting clear and reliable product details so customers know exactly what to expect.

Our Mission

Urban Style was founded with a simple mission: to make stylish fashion accessories more accessible through a convenient and dependable online shopping experience. We strive to offer products that allow our customers to express their personal style with confidence, whether they're searching for a signature fragrance or a handbag for everyday use or special occasions.

Our commitment extends beyond offering beautiful products—we aim to provide a shopping experience that is transparent, secure, and customer-focused from the moment an order is placed until it arrives at your door.

Our Commitment to Quality

Quality is at the heart of everything we do. Every handbag and fragrance featured in our store is selected with attention to craftsmanship, design, durability, and style.

Our handbags are chosen for their elegant appearance, functional design, and everyday practicality, while our fragrances are selected to deliver long-lasting scents suited to a variety of preferences and occasions.

We continually review our product collection to ensure it meets the standards our customers expect.

Customer Experience

At Urban Style, customer satisfaction is one of our highest priorities. We are committed to providing responsive support, secure shopping, and a straightforward purchasing process.

Our customer support team is available to assist with:

  • Product inquiries
  • Order status updates
  • Shipping questions
  • Returns and exchanges
  • Payment assistance
  • General customer support

We believe that clear communication and reliable service help build lasting relationships with our customers.

Our Products

Urban Style offers a curated collection of fashion accessories designed to complement every lifestyle.

Our product categories include:

  • Luxury-inspired fragrances
  • Women's handbags
  • Tote bags
  • Shoulder bags
  • Crossbody bags
  • Top-handle handbags
  • Fashion accessories

Each product listing includes detailed descriptions, specifications, and multiple product images to help customers shop with confidence.

Our Values

Urban Style is built on values that guide every aspect of our business:

  • Customer satisfaction
  • Quality products
  • Honest pricing
  • Secure online shopping
  • Transparent business practices
  • Reliable customer support
  • Continuous improvement

We are committed to maintaining a shopping experience that is both enjoyable and trustworthy.

How We Operate

To ensure a smooth shopping experience, Urban Style follows a structured order fulfillment process:

  • Order Processing: Orders are typically processed within 1–3 business days after payment confirmation.
  • Shipping: Orders are shipped within the United States using trusted shipping partners, and tracking information is provided once the order has been dispatched.
  • Delivery: Most orders arrive within 4–10 business days, depending on the destination and shipping carrier.
  • Returns: Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
  • Refunds: Approved refunds are generally processed within 5–10 business days after the returned item has been received and inspected.

Why Choose Urban Style?

Customers choose Urban Style because we focus on delivering more than just products—we provide a dependable shopping experience. From carefully selected handbags and distinctive fragrances to secure checkout, transparent policies, and responsive customer support, every aspect of our business is designed with our customers in mind.

Whether you're looking for an elegant everyday handbag or a fragrance that leaves a lasting impression, Urban Style is committed to helping you find products that combine style, quality, and value.

Contact Us

If you have any questions about our products, your order, or our store, we're here to help.

Urban Style
Email: support@urbanstyle.shop

Our customer support team is committed to providing prompt, friendly, and professional assistance to ensure you have the best possible shopping experience.